The purchase of any of the services and products on the site www.artenediana.com implies the prior full and irrevocable acceptance of the following Terms and Conditions:
1. Diana Artene is not a medical doctor but a Nutritionist-Dietitian, master’s in Nutrition Sciences, PhD in Oncology Nutrition. So you will benefit from a nutrition consultation, not a medical one. For a medical consultation please consult a physician. Physician and nutritionist-dietitian are different professions, and PhD in oncology nutrition is the highest level of training of a nutritionist-dietitian.
2. Just as you choose the specialists you decide to work with, we also reserve the right to choose the patients we work with. We do not work with people who use therapies or complementary therapies or products, who are taking supplements without objective reasons present in their own current blood work, who avoid consuming whole categories of foods, or who follow starvation, detox, alkaline, vegan, ketogenic, dissociative or intermittent fasting diets. If you fall into these categories, we recommend that you do not apply for access to our services.
3. The personalization of the diet plan is not done based on personal opinions, general information or the subjective requests of other medical specialists. The professional personalization of a diet plan is done strictly objectively. We emphasize and recommend that you remember that we do not take into account anything other than the diseases you are currently suffering from, the treatments that are applied to you, administered or that you are taking now, your current or more recent 3-month blood tests, your dietary history, and your current symptoms.
4. If you are > 15′ late, and completely independent of the reason for the delay, the consultation will no longer take place. And consultations for which you are more than 15′ late or for which you did not show up without canceling the day before the appointment are fully paid if you wish to continue to benefit from our services. Also, appointments not canceled by us the day before the appointment or for which we were more than 15′ late will be rescheduled and offered free of charge.
5. By signing this Terms and Conditions document, you expressly consent to the processing of your personal data in accordance with the GDPR, confirming that you have been informed and consented to the collection and use of your data for the consultation and nutrition plan.
6. The medical file – containing blood tests, discharge or consultation letters detailing your medical condition and imaging investigations (+ histopathological examination and immunohistochemistry for oncology patients) – is necessary to personalize the recommendations. Because we only practice strictly personalized nutrition, all necessary documents must be sent a maximum of 48 hours before the consultation. We no longer accept consultations without current medical tests or more recent than 3 months.
7. Access to monitoring of how you apply the recommendations received does not in any way aim to change the nutrition plan you already received. If your medical situation changes after you have received the diet plan, you can return for a new consultation to create a plan appropriate to the new medical situation.
8. Starting in 2026, you can also apply for a personalized nutrition plan for your situation at a lower price, and without a consultation, by carefully reading and signing this Terms and Conditions document, filling in the Preconsultation Data Form in as much detail as possible and sending all the medical documents that will be requested from you for the personalization off the recommendations. Then, you will receive the plan after 48 hours. And if you have any questions or ambiguities related to the information received, you can apply for a consultation at the office or online, within a maximum of one week from receiving the plan, paying the remainder up to the full price of a consultation.
9. By signing this Therms and Conditions document, you agree that the price of our services is non-refundable.
10. We recommend that you do not come to the consultation until you are ready to apply the recommendations in a disciplined and consistent manner. The nutritionist cannot eat instead of you.
11. By purchasing any of our services and products from other countries than Romania, you implicitly accept the use of Romanian law.
