Appointments to any of the nutrition services offered on the site www.artenediana.com implies the prior full and irrevocable acceptance of the following Terms and Conditions:
1. Diana Artene is not a medical doctor but a Nutritionist-Dietitian, master’s in Nutrition Sciences, PhD in Oncology Nutrition. So you will benefit from a nutrition consultation, not a medical one. For a medical consultation please consult a physician. Physician and nutritionist-dietitian are different professions, and PhD in oncology nutrition is the highest level of training of a nutritionist-dietitian.
2. We reserve the right to choose the patients we work with. We do not work with people who use therapies or complementary medicine products, who are taking supplements without reasons objectively present in their own current blood work, who avoid consuming whole categories of foods or who follow starvation diets, ketogenic diets or intermittent fasting. We do not accept working with people willing to put their health at risk by adopting such nutritional trends.
3. If you are more than 15′ late – the consultation will not take place, and you must reschedule and pay the consultation in full if you wish to continue to have access to our services. Appointments not canceled by the nutritionist at least 24 hours before the appointment or where the nutritionist was more than 15′ late will be rescheduled and offered free of charge.
4. By signing this Terms and Conditions you expressly consent to the processing of your personal data in accordance with the GDPR, confirming that you have been informed and have consented to the collection and use of your data to carry out the consultation. In the case of Clinical Nutrition, Clinical & Weight Loss Nutrition and Oncology Nutrition consultations, the medical file – containing the results of your recent blood tests and imagistic investigation (+ histopathology and immunohistochemistry in the case on oncology patients) – is necessary at the consultation to personalize the nutritional recommendations according to your diagnosis, treatment and prognosis. We do not keep any of your medical data, all is deleted from our system directly after the consultation. Thus in the case of repeated consultations we ask you to bring your medical file at each consultation.
5. The personalization of the nutrition plan is not done according to your opinions. The personalization is done according to the diseases you suffer from, the treatments you receive, the current blood tests, your dietary history and your current symptoms. And failure to comply entails the termination of future collaboration.
6. The price covers the consultation itself and the nutrition plan appropriate to your medical and metabolic situation at the time of the consultation. You will receive this plan created especially for you the day after the consultation. Our services can be paid either at the office by cash or by card, or online by card or by bank transfer. Just like the time needed to read your medical documents, the time allocated to the consultation, and the time used to prepare the personalized nutrition plan, our services are non-refundable.
7. Access to email monitoring of the food journal is only available for a fee, with a monthly payment, for all patients who request this type of support. Monitoring strictly refers to checking how you apply the recommendations received following the consultation. Monitoring does not in any way aim to change the nutrition plan. If your medical situation changes after you have received the plan already, you can return for a new consultation to create a plan appropriate to the new medical situation.
8. The Weight Loss Program “No DIET” consists of 6 Weight Loss Nutrition consultations, each with a specific exercise meant to regulate an aspect of the eating behavior. Please keep in mind that each consultation will assess your body composition and your ability to control your own eating behavior and that you will move further to the next level only if both have improved – benefits that you can only get if you applied each monthly exercise with full discipline. If one or both have not improved, you will have to repeat the exercise for another month. If you fail to apply the exercise twice in a row, please stop and reevaluate your motivation.
9. The Clinical & Weight Loss Nutrition Program aims to optimize your eating behavior, blood tests and body composition, being suitable for people who have various other diseases besides obesity. For self-responsibility, the program can only be paid in full, and the payment is non-refundable in case you want to quit, so it’s important to do a really self-assess yourself before starting. We recommend that you do not buy it until you are fully determined to apply the nutritional recommendations with self-discipline. The nutritionist is responsible for creating an adequate personalized nutrition plan but cannot eat instead of you.
10. By accessing our services from other countries than Romania, you implicitly accept the use of Romanian law.
